Empowering growth through Digital Literacy.
I design, scale, and manage innovative instructional content and digital literacy solutions for global learning environments.
About Me.
I am a performance-driven Learning and Development (L&D) Specialist with over 15 years of experience. My career has been dedicated to translating high-level organizational priorities into actionable content development plans.
I specialize in the ADDIE methodology and digital enablement platforms, executing multi-day synchronous training programs and data-driven learning arcs across geographically dispersed cohorts.
Selected Deliverables.
Interactive Digital Learning Tracks
Challenge: Scaling high-profile training for 300+ participants per session without losing pedagogical quality.
Solution: Developed 24 interactive digital learning tracks and asynchronous modules using Canvas LMS.
Outcome: Streamlined delivery and enhanced learning outcomes across geographically dispersed cohorts.
Asynchronous Video Playbooks
Challenge: Inconsistent quality and low pass rates in localized digital training across multiple workstreams.
Solution: Authored 50+ localized video guides and visual instructional playbooks with a robust QA calibration process.
Outcome: Maintained a 98% educator pass rate and established standardized production rubrics.
AI Platform Onboarding Framework
Challenge: Stagnant platform adoption (20%) for AI-driven SaaS platforms across 80+ school organizations.
Solution: Rewrote student-facing lessons and product training materials based on usage data and customer discovery.
Outcome: Accelerated platform adoption to 80% within a single academic year with a 92% CSAT.
Professional Timeline.
Program Manager - L&D Lead
Teaching Lab | 2024 - Present
- Direct content development for 24 high-profile training series serving 300+ participants.
- Manage elite network of SMEs and established standardized production rubrics.
- Authored 50+ localized digital training modules and instructional playbooks.
Trainer and Instructional Coach
Houghton Mifflin Harcourt | 2023 - 2024
- Accelerated platform adoption from 20% to 80% within a single academic year.
- Delivered digital literacy materials for 1,900+ enterprise-level end-users.
- Maintained a 92% user satisfaction rate (CSAT).
National Language and Literacy Consultant
Vista Higher Learning | 2022 - 2023
Authored high-quality specialized digital curriculum resources and debuted new digital literacy frameworks at national conferences.
Expertise & Strategy.
Core Competencies
LMS & Tech
Canvas, Moodle, SharePoint, Salesforce, Monday.com
Instructional
ADDIE methodology, Blended Learning, Adult Learning Theory
Analytics
Learning Analytics, NPS/CSAT, Product Usage Metrics
Bilingual
Bilingual Education (PEL), ESL Endorsement
Academic Foundation.
Master of Arts in Education
Concordia University
Bachelor of Arts in Communication
University of Illinois at Chicago
Let's Connect.
Ready to transform your organizational learning strategy? I am available for consulting and full-time leadership opportunities in the L&D space.